On 14 October 2025, Microsoft will officially end support for Windows 10. This means GP practices across the UK must act now to ensure that all devices and medical equipment are compatible with Windows 11. Without preparation, practices risk system vulnerabilities, potential downtime, and disruption to patient care.

What the end of Windows 10 support means

After this date, Microsoft will no longer provide:

  • Free security updates

  • Non-security updates

  • Assisted support

Any device still running Windows 10 will become increasingly vulnerable to cyber threats and data breaches. For GP practices that store and process sensitive patient information, staying on an unsupported operating system is not an option.

Why Windows 11 compatibility is essential for GP practices

Primary care relies on a wide range of technology, from consultation room computers to diagnostic equipment and administrative systems. If these devices are not compatible with Windows 11, GP practices may face:

  • Disruption to clinical workflows

  • Incompatibility with essential medical software

  • Greater cybersecurity risks

  • Unexpected costs from emergency replacements

Steps GPs should take now

  1. Audit all devices – Review every device in use, including computers, medical equipment and connected systems, to check if they meet Windows 11 requirements.

  2. Consult suppliers– Speak with Primary Care Supplies to confirm whether your existing devices are compatible or if upgrades are required.

  3. Plan upgrades early– Avoid last-minute issues by upgrading or replacing non-compatible devices ahead of the October 2025 deadline.

  4. Check software compatibility– Confirm that practice management systems and diagnostic applications are supported on Windows 11.

  5. Budget effectively– Factor in replacements or upgrades to ensure a smooth and secure transition.

Supporting GP practices with the transition

At Primary Care Supplies, we provide technology and medical devices designed for the needs of modern GP practices. Our team can advise on compatibility with Windows 11 and help identify which equipment is future-proof, ensuring your practice remains secure and compliant.

Take action now

The end of Windows 10 support is approaching quickly. By preparing now, GP practices can safeguard patient data, protect against cyber threats, and avoid disruption to clinical services.

Contact Primary Care Supplies today for guidance on ensuring your devices are fully compatible with Windows 11.