Delivery Information

We deliver to the UK including Northern Ireland. We can also deliver to the ROI or anywhere within the EU but you must call us to place your order.


At current our website is only able to receive orders and shipped to UK mainland and Northern Ireland addresses. If you are from the Republic of Ireland or any other part of the EU and wish to order an item from our website, please call 44 (0)1732 522444 to place your order.





We aim to deliver goods on a next working day service providing your order is placed before 1pm and that we have the goods in stock.


Intermedical Direct uses Royal Mail 1st Class, Recorded Delivery, Special Delivery and UPS Courier Services for the shipment of goods. Goods size, weight and value will determine what service will be appropriate for shipping. Orders for stock item products are shipped on a 1 to 3 working day service providing the order is placed on a working day before 2pm. Lead times may vary for non-stock items of which the customer will be notified.




Spend over £99 (excluding VAT) and get free delivery to any UK mainland address. 


Any order over £99, and we will ship your goods, on a standard service, free of charge!* The free shipping offer is open to customers purchasing online only. NHS purchase orders and trade customers are excluded from this promotion and standard delivery charges will apply.




Our delivery charges are very competitive.


Our delivery charges have been set in accordance to how much you spend. Any orders to the value below £39.99 will be classed as a "Small Value Order" and delivery charged at £4.95. Orders exceeding the value of £40.00 and below £98.99 will be classed as a "High Value Order" and will be charged at £5.95. Any orders exceeding the value of £99.00 will be free of charge.



Although every effort is made to keep delivery charges low, goods for delivery in Northern Ireland do vary from the carriage charges above. A basket value under £39.99 is charged at £4.95. Most items under this criteria can be delivered by Royal Mail. A Basket value of £40.00 or over is charged at £22.00, most items at this value is usually shipped by Royal Mail or Courier - Free carriage for spending over £99.00 is not applicable for deliveries to Northern Ireland.


Charging carriage on items is calculated on the net value of the order (total before VAT)

We reserve the right to alter delivery charges without notice.

* UK Mainland only (Including Isle of Wight) - Excludes Northern Ireland

call us 0845 826 9500